Política de envío

Shipping Policy
Last updated: [date]

1. Free shipping
We offer free shipping on all orders [to the countries we deliver to].

2. Where we ship
We ship to [list the countries you really deliver to, for example: Austria, Germany and the rest of the EU]. If your country is not on the list at checkout, write to us at cluckmagnet@gmail.com and we will tell you if we can deliver there.

3. Processing time
Orders are prepared and sent within 1–3 business days after payment. Business days are Monday to Friday, excluding public holidays.

4. Delivery time
Delivery usually takes 10–15 business days (about 2–3 weeks) from the day you place your order. Your order ships internationally from our supplier's warehouse, so it takes longer than a local delivery.
These times are estimates, not guarantees. Delays can happen because of customs, carriers, weather, holidays or peak seasons such as Black Friday.

5. Taxes and customs
[Our prices include all taxes and customs fees. You will not pay anything extra when your package arrives.]
[Or, if it applies: Orders shipped from outside your country may be subject to import taxes or customs fees in your country. These are the customer's responsibility.]

6. Address mistakes
Please check your address carefully when you order. We cannot be responsible for orders sent to a wrong or incomplete address that you gave us. If you notice a mistake, write to us as soon as possible and we will try to fix it before the order ships.

7. Delayed, lost or damaged orders
If your order has not arrived after 20 business days, or it arrives damaged, write to cluckmagnet@gmail.com with your order number. For damaged items, please include a photo. We will help you as soon as possible, with a replacement or a refund.

8. Returns
For returns and refunds, please see our Returns & Refunds Policy.

9. Contact
Cluck Magnet
Email: cluckmagnet@gmail.com
Phone: +43 681 81859554